Menu and Ingredients

• Complete Menu Overview: Dishes and Prices
• Ingredient List for Each Dish
• Allergen Information and Warnings
• How to Request Allergen-Free Meals
• Seasonal or Special Menu Items Explained
• Nutritional Information for Popular Dishes

Ordering Process

• How to Place an Order Step-by-Step
• Modifying Your Order After Checkout
• Cancelling an Order: What You Need to Know
• Tracking Your Order Status
• Common Issues During Ordering and How to Fix Them

Delivery and Pickup

• Delivery Zones: Where We Deliver
• Delivery Timings and Estimated Arrival
• How to Choose Pickup Instead of Delivery
• Pickup Instructions for Your Order
• What to Do if Your Delivery is Delayed

Kitchen Operations

• Kitchen Safety Guidelines for Staff
• Hygiene Standards and Cleaning Procedures
• Staff Roles and Responsibilities
• Food Handling and Storage Best Practices

Payments and Refunds:

• Accepted Payment Methods and How to Use Them
• How to Apply Discounts or Promo Codes
• Troubleshooting Payment Issues
• How to Request a Refund or Cancellation
• Understanding Our Refund Policy

Technical Issues and Troubleshooting

• Troubleshooting Login Problems
• What to Do If You Can’t Place an Order
• Common Website or App Issues and How to Fix Them
• How to Clear Cache and Cookies for Better Performance

Customer Support

• How to Contact Our Customer Support Team
• How to Submit Feedback or Complaints
• Frequently Asked Questions (FAQs)
• Support Hours and Response Times